Thank you for dropping me a line – I’d been meaning to write to you to say thank you.
Everything you arranged for us worked perfectly – from flights to transfers to excursions. We didn’t have a care in the world, other than to have a good time – and we certainly did. It was a sensational holiday from start to finish.
All of the drivers spoke brilliant English and were (proud) and knowledgeable about the places we were visiting; each of them offered great tips for things to do, places to eat, etc.
The glacier was the clear highlight, with dinner at La Tablita the night before the excursion also exceptional. The hotel in El Calafate was probably our least favourite (the décor was a bit tired and the breakfast was disappointing) but it was perfectly adequate. I know it was our idea to stay there, so I’m telling you just for future reference for other customers; I’m certainly not moaning. And in fact the view was fantastic from up on the hill and to my mind that more than made up for the lacklustre food.
The hotel in Salta was lovely – the best room of the bunch (thank you for organising the upgrade). The hotel staff couldn’t have been more helpful. The only comment here was that the hire car was a bit tatty and probably could have done with being a small SUV or 4x4 given the (stunning) drive we had through the mountains to Cafayate. No complaint about Agustina from the hire car company by the way. She was very friendly and helpful and had some great ideas for things to do in the region.
Iguazu was also a great few days, and the Loi Suites a lovely hotel. Minor gripes: we found the bar/restaurant staff slightly inattentive at times and there are LOTS of children playing in the pool during the day, so if you have customers who are looking for peace and quiet, you might want to put them somewhere else. Overall, we were very happy though.
Just to reiterate, I’ve only shared the slightly less good bits in case you find it useful for advising clients in future. We had a brilliant time – and now the process of telling every living soul about our trip is taking almost as long as the trip itself. I ate 15 steaks while I was out there, so you may soon also get a letter from my doctor.
We took hundreds of photos, so we’ll see if we can find a few good ones to share on your site.
Thanks again – a job very well done on your part.
PS I forgot to mention the Nuss Hotel. Very good – lovely staff, the best-cooked breakfast of all the hotels, and a perfect location for getting around all the tourisity bits. Spot on.